For CEOs & Board Members

Show Me a Man (Or Woman) Who Excels at Putting Out Fires…

Monday, October 11th, 2010

Lots of people pride themselves as being expert in dealing with a crisis or being able to “put out fires”. The question is how many of these fires do they actually create due to a lack of  a clear and specific vision; goals and  planning? They “put out the fire” that they started but how much damage do they cause (and leave behind for others to clean up)  in the process? As the saying goes – “show a man (or woman) who excels at putting out fires…and I will show you a pyro-maniac”. What I have also found in my coaching experience is that these folks usually settle for below average results because they are more focused on “putting out their self created fire” and not the impact it has on what they are trying to accomplish or the people they work with. Make no mistake, pyro-maniacs have a devastating effect on their employees.

So, what causes this to occur? Well a couple of things. First, they lack a clear and specific vision. They have no idea where they want to go or how they will get there. Look, running a business or serving in a senior executive role isn’t always clear. But trying to be successful in a “making it up as you go” mode has its very significant challenges, many of which could be avoided with a vision. Your vision is your dream for the future.  A business without a vision is directionless. It lacks purpose and heart. It lacks the essential idea from which commitment, growth and the sense of personal achievement emerge. A vision is a clearly-articulated, results-oriented picture of a future you intend to create. It is a dream with direction.  So, without a vision you are well positioned to create “fires”.

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Do You Have What It Takes To Be “The Boss”?

Monday, September 27th, 2010

He was called “The Boss”. He was born to lead and achieve. He was driven to succeed. People only had two reactions to him – they either liked him or disliked him. There was no middle ground. Say what you want, even if you disliked him and disagreed with his approach, one thing was always perfectly clear – you always knew where he stood on an issue (by the way, in my mind this is key for any effective leader). He was George Steinbrenner.

To describe his management style as unique and colorful, would be an understatement. His style worked for him. It may not work for you. Regardless, every “Boss” has a unique style – some work and some don’t.  However, Steinbrenner did get results (and made many players very wealthy in the process) by winning 11 penants and 7 championships after he bought the team in 1973. At the end of the day, business results do matter.

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Lessons In Leadership: Do You Delegate (Or, Do You Collect Other People’s Problems)?

Tuesday, September 14th, 2010

Wikipedia tells us that delegation is the assignment of authority and responsibility to another person  to carry out specific activities. However the person who delegated the work remains accountable for the outcome of the delegated work. Delegation is supposed to empower a subordinate to make decisions, i.e. it is a shift of decision-making authority from one organizational level to a lower one. Sounds good but at this point you “control freaks” are ready to slit my wrists for sharing this stuff! But, in the face of this danger, I’ve decided to keep going.

Wikipedia goes on to state that delegation, if properly done, is not abdication (ok, control freaks now say with passion”yeah right!”). The opposite of effective delegation is micromanagement, where a manager provides too much input, direction, and review of delegated work (control freaks are now thinking – “Is there any other way?”). In general, delegation is good and can save money and time, help in building skills, and motivate people. Poor delegation, on the other hand, might cause frustration, and confusion to all of the involved parties. Or, to say it another way – when done poorly, “It can be a living hell”!

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See Spot Run – Effective Leaders Know How to Keep it Simple!

Tuesday, September 7th, 2010


Nothing is ever really as hard as it first appears to be. I have often joked that there is something in our genetic make-up that kicks in each morning that tell us “look for something real easy and then try to make it harder than it needs to be”.

The fact is, we sometimes tend to make things – like making business decisions, harder or more complicated than they need to be. Why? Because we do. We over-think the situation and loose site of the root cause and the best solution. I have found in my real world experiences, that when a business leader does this, they not only hurt their business but their team as well. When you don’t keep it simple, you damage your ability to build trust with your team and boost their performance.  When working with clients as their executive business coach, getting through this barrier can be challenging until they resolve to let go of this damaging habit.

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Lessons In Leadership – Never Chase a Skunk…

Monday, August 23rd, 2010

During my 30+ years in the corporate world, one of the most valuable lessons I learned was captured in the statement – “Never chase a skunk because the skunk has fun and you get smelly.”

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Lessons in Leadership – Another One Bites the Dust – Never Believe Your Press Release

Thursday, August 12th, 2010

Over the last week we read how the CEO of HP, Mark Hurd, lost his job over expense report irregularities’. While I will not question, at this time, HP’s Boards decision to ask Mr. Hurd to resign, I do want to examine how Mr. Hurd put himself in this position in the first place.

When I was promoted to Senior Executive Vice President and a Member of the Office of the Chairman at USLIFE (NYSE), the ink was not yet dry on my press release when I got my first “in your face” lesson in leadership and good judgment from my best friend Tim Sullivan.Tim was our CFO and a big man in body (6’ 6″) and in his loyalty to me and USLIFE. Tim walked into my office, closed the door and proceeded to pick me up and pin me to the wall and said “Congratulations on your promotion but don’t ever believe your press release and do something stupid! You’re our leader and we are all depending on you.” 

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How to Cut The Tail Off of a Dog – Making Tough Decisions

Monday, July 26th, 2010

Now before you all get mad at me I am not a supporter of any form of animal cruelty. In fact, as I write this post “Riley Rose” our almost 8 month old golden retriever puppy is under my desk having a grand old time with a chewy toy – so use my title as a story to help get a very important point across.

Some often delay making tough and important/critical decisions on a timely basis because we fear the outcome. So, to avoid this “perceived” result, we either make a series of small and less effective decisions or, we take no action hoping the matter will take care of itself. When we do this we actually do more harm because we are prolonging a bad situation and in many cases making it worse. This approach can be a fatal error for a business leader or business owner where success sometimes hangs in the balance of making tough decisions based on not-so-perfect information.

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Leadership – Ramping It Up With Your Team

Sunday, July 18th, 2010

Over the span of my corporate career, I learned that as a leader, it sometimes is a significant challenge to get your team to share your passion and desire to ramp it up and take it to the next level. You can sometimes end up in a fierce struggle to either push them or pull them over the goal line. Neither of those approaches were my first choice, although I did have to do some of both. It sometimes ends up that we settle for something less or worse – and we give up trying to lead and end up just managing.

The scope of the projects I was asked to lead were significant – i.e. creating regional service centers; consolidating operations; launching new product lines. Regardless of the scope or size of the project, the steps needed to “lead” were identical to those to be followed in smaller projects. When mentoring other executives, these steps always found their way into our discussions on leadership and ways to effectively boost team performance. These same discussions have relevance today as I coach business owners on what they need to do to lead their team. Here are the five key steps you should be taking to lead – (more…)

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Wishing & Hoping – Putting Your Head in the Sand

Sunday, June 27th, 2010

When facing a crisis many just try to “get though it” with the least amount of damage – they are willing to be a victim as opposed to a master of their circumstances. They put their heads in the sand (and get their competitive/market share butt kicked).

Some hunker down and hope that it will pass and until everything returns to normal. As they burying themselves deep in their bunker, there are others who step up to the challenge; look for the opportunities and play big…and emerge as the winner. Some go right into a defensive mode while others choose to take a more offensive stance.

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Why Tips From the Trenches

Sunday, June 27th, 2010

Tips From the Trenches

Today’s challenges have put us under fire. Being under fire can be daunting and intimidating. I know; I’ve been there…and I learned from it. That’s why I started this blog, to share with you the lessons I have taken with me during the 35+ years I spent in the business world both as a senior corporate officer and in my time working with executives and entrepreneurs.

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